Can six people and their luggage travel together?
Send the exact passenger and bag counts. We review whether an SUV or Sprinter suits the group. Seat count alone does not confirm that all luggage will fit.
What happens if my flight changes?
Contact us promptly if your flight number, connection or arrival changes. Confirm the waiting and rescheduling terms before booking; the quote should explain what is included and when additional charges apply.
Where will I meet my chauffeur at SAN?
Use the meeting instructions confirmed for your reservation. Request curbside or an inside-terminal greeting in advance so the available arrangement can be reviewed. If you cannot locate the meeting point, contact the trip number in your confirmation.
Can an assistant coordinate the transfer?
Include the assistant or group coordinator's contact details and specify who should receive updates. Confirm the communication arrangements when reviewing the trip.
Can we reserve a return transfer or add a stop?
Include the return date, pickup location, departure flight and every requested stop. Ask for each leg, waiting and extra stops to be included in the written quote.
Can I request child seats or bring oversized items?
List the type and number of seats or oversized items in your request. Confirm availability, vehicle fit and any charges before booking.
Is the quoted rate the full trip price?
Review the written total and what it includes. Ask about applicable waiting, additional stops, parking or airport charges, surcharges and gratuity before confirming.